Here you will find the answer to some frequently asked questions, if you don’t find what you are looking for, don’t hesitate to contact us, we will get back to you as soon as possible.
Yes, the tours are private
The company can carry up to 12 people, accompanied by a sailor.
Yes, the boat will be exclusively reserved for you and your friends or families.
Onboard you will find: water, soft drinks, beers, prosecco, snacks, floaties, beach towels, and snorkeling gear.
If you prefer to make your private experience even more special, you can complete the experience with seasonal flowers, a serenade with a mandolin, a small cake, a professional photographer or video maker, premium champagne bottles, and more!
Yes, on board you will find beach towels for each guest.
Yes, every boat is equipped with life jackets for all passengers.
It is recommended to wear sunscreen, a hat, and a windbreaker during the spring or autumn season.
Yes, all boats have an awning with a shaded area
Yes, all the boats are equipped with bathrooms.
Dogs are allowed for private tours.
Yes, it is possible to bring food and beverages of your own on board.
Yes, the iceboxes are filled with cold drinks, and you can also add your own drinks.
No, meals aren’t served. However, you will find some snacks on board and our local skipper can suggest a nice spot where enjoy lunch.
Yes, during private tours it is possible to stop at a seaside restaurant of your choice. The skipper can also give you a suggestion for a nice restaurant over the sea.
Yes, we can recommend and book any restaurant in Capri and on the Amalfi Coast.
No, it can be paid in advance if one is sure to dock in Capri, in case of indecisiveness, it can also be paid on-site at the port.
No, no additional payment will be required during the tour.
We are so sorry but due the sea law regulations we are not able to embark 13 pax.
No, our boats have a maximum capacity of 12 people.
However, it is possible to rent multiple boats (max 12 passengers each) that travel alongside and make the same stops.
You can contact us via email at reservation@fivestarboats.it for a private quote for larger groups.
Yes, we do offer departures from other locations like Amalfi, Capri, and Sorrento.
An extra cost will be applied based on the greater distance traveled by the boat.
Please, contact us via email at reservation@fivestarboats.it for a customized quote based on the pier of departure.
The boat can wait for a private tour, and it is possible starting late, but the tour ends at the scheduled time anyway.
A private tour can end whenever you please, without any refund.
Yes, it is possible, but the drop-off will be early, because the time taken by the boat to get back to Positano is included in the rental time.
Yes, the Captain will point out where it is safe and nice to swim.
No, inside the Fjord of Furore it isn’t possible swimming for safety reasons.
For safety reasons, visitors are not permitted to swim into the grotto or dive from rowboats to enter the cavern.
No, swimming is not allowed in the Emerald Grotto. For safety reasons, visitors are not permitted to swim inside the cave or dive from the rowboats into the water.
Yes, taking photos or videos is a main activity doable on board, the Captain always recommends the best places for perfect photos.
Yes, the Captain will remain on the boat and watch over everything.
Without stops it takes about 50 minutes.
No, transfers can be booked by sending an email to reservation@fivestarboats.it
Yes, the Captain will be happy to help you to make the proposal/celebration perfect. We also offer a special wedding proposal tour that includes the presence on board of a professional photographer.
Yes, the Captain will show the most panoramic and suggestive points for perfect shots.
Yes, it is possible, but sometimes the Grotto is inaccessible due to high tide or adverse weather conditions.
Also, the wait to enter is often very long, in that case it is a personal choice whether to wait or not.
No, because the stop at the Blue Grotto is optional. If you opt for the visit, there is a ticket to be paid at the entrance of 16.00 euros per person, which includes the passage in a rowing boat, the entrance to the Grotto.
Yes, it is possible, but sometimes the Emerald Grotto is inaccessible due to high tide or adverse weather conditions.
Also, the wait to enter is often very long, in that case it is a personal choice whether to wait or not.
No, because the stop at the Grotta dello Smeraldo is optional. If you opt for the visit, there is a ticket to be paid at the entrance of € 5.00 per person, which includes the passage in a rowing boat, the entrance to the Grotto.
Yes, a private tour can end at any time you wish, with no refund of the amount paid.
Yes, depending on the capacity of the private boat, you can bring luggage.
Yes, as long as there is space and the weather and sea conditions are suitable.
Please, info us on time in case you need to dock from your hotel pier via email at reservation@fivestarboats.it
No, advance payment is required to guarantee the booking.
Because on the Amalfi Coast the sun sets behind the mountains of the Sorrento Peninsula and this phenomenon occurs before the actual sunset time.
Yes, there are Bluetooth speakers that can connect to any smartphone. You can directly ask to the captain to play your favourite songs.
Yes, but additional charges may apply.
Yes, as long as the woman is in good health and has a regular pregnancy.
No, all our boats are rented with a professional skipper.
In case of failure to reply to the e-mail, you can call us to +39 338 153 9207
We recommend that you always book in advance, at least 72 hours in advance.
Yes, private tours can also be booked for solo travellers.
Yes, all our sailors speak English well and will also guide you along the coast of Capri and the Amalfi Coast.
We accept all major credit cards such as American Express, Visa and Mastercard.
Yes, the price is per person for the collective tours and for boat for a private tours.
Children 0-2 years old do not pay. From 2 years old onwards they pay the full ticket, as they are counted as passengers occupying a seat.
No, the tip can only be in cash.
In Italy it is an appreciated gesture but not obligatory, therefore the amount is a personal choice.
In case of no-show, we will keep the deposit / debit of the total amount from the card.
In case of bad weather and/or adverse marine conditions not sufficient to guarantee safety on board (at the discretion of the Captain or the Company), you will be fully reimbursed or, alternatively, you will have the possibility to reschedule the excursion.
All cancellations and/or changes to reservations must be made via e-mail at reservation@fivestarboats.it
Cancellation up 7 days before the excursions, refund the payment
Cancellation up to 3 days before the excursions, refund the 50% of the payment
Cancellation up to 2 days before the excursion, no refund
No show: we keep the deposit / debit of the total amount from the card.
In case of adverse marine conditions not sufficient to guarantee safety on board (at the discretion of the Captain or the Company), you will be fully reimbursed or, alternatively, you will have the possibility to reschedule the excursion.
In case of problems with the boat, to guarantee the service, we will give a boat of equal or better capacity, under the same conditions and without any refund.
Yes, we suggest checking our Amalfi Coast and Capri private tour.
The Half-Day rental will have a 4-hour duration.
The Full-Day rental will have a 8-hour duration.
No, but disabled people can board if they are able to take a long step on the edge of the boat and are accompanied by someone who can help them.
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